Privacy Policy (GDPR-Compliant)
This Privacy Policy describes how bravidentus.com ("we", "us", or "the Site") collects, uses, and shares your personal information when you visit, interact with, or make a purchase from our site. This policy is designed to be compliant with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”
Device Information
Examples: Browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with our processor Shopify and other vendors.
Order Information
Examples: Name, billing address, shipping address, payment information (credit card numbers, etc.), email address, and phone number.
Purpose: To provide products or services, process payments, arrange for shipping, provide invoices or confirmations, and communicate with you.
Source: Collected from you.
Disclosure: Shared with Shopify, payment gateways, and shipping/fulfillment providers.
Customer Support Information
Examples: Any personal data submitted while seeking support.
Purpose: To provide customer support.
Source: Collected from you.
Disclosure: Shared with customer support vendors if applicable.
Additional Information Collected
Offline data, purchased marketing lists, and other voluntarily provided data.
Minors
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, contact us to request deletion.
2. Lawful Basis (GDPR)
If you are a resident of the European Economic Area (EEA), we process your personal data based on:
Your consent
The performance of the contract between you and the Site
Compliance with legal obligations
To protect your vital interests
To perform a task carried out in the public interest
For our legitimate interests, which do not override your fundamental rights and freedoms
3. Retention
We retain your Personal Information for our records unless and until you ask us to erase it. See the ‘Your rights’ section for more details.
4. Sharing Personal Information
We share your Personal Information with service providers:
Shopify (e-commerce platform): Shopify Privacy Policy
Legal authorities (as required by law or to protect our rights)
Other Vendors: Payment gateways, sales channels, shipping, fulfillment, and customer service providers
5. Behavioural Advertising
We use Personal Information for targeted advertisements or marketing communications. This includes:
Google Analytics: Privacy Policy, Opt-out
Advertising partners (via cookies or pixels) to track behavior across sites
Opt-out Links:
Facebook Ads Settings
Google Ad Settings
Bing Ads Settings
DAA Opt-out
6. Your Rights
GDPR (EEA Residents)
You have the right to:
Access the Personal Information we hold about you
Request correction, update, or erasure
Object to or restrict processing
Request data portability
Withdraw consent at any time
Data may be processed initially in Ireland and then transferred to Canada and the United States. More info: Shopify GDPR Whitepaper
CCPA (California Residents)
You have the right to:
Access your data (“Right to Know”)
Request correction, update, or erasure
Opt-out of the sale of your personal information
Designate an authorized agent to act on your behalf
If applicable, describe categories of information sold, opt-out instructions, and whether incentives are offered for data non-sale.
7. Automated Decision-Making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect.
Shopify uses limited automated tools:
Temporary denylist of IPs linked to failed transactions
Temporary denylist of credit cards from denylisted IPs
8. Cookies
Cookies are used to improve your browsing experience.
Essential Cookies
_secure_session_id, cart, checkout_token, storefront_digest, etc.
Analytics and Reporting
_shopify_s, _shopify_y, _tracking_consent, _landing_page, _orig_referrer, etc.
Cookie Duration: Session cookies last until browser is closed; persistent cookies last 30 minutes to 2 years.
Manage cookies via browser settings or visit All About Cookies.
Blocking cookies may affect functionality and performance.
9. Do Not Track
We do not alter data collection in response to Do Not Track signals.
10. Changes
We may update this Privacy Policy to reflect changes to our practices or legal requirements. Updates will be posted here.
11. Contact Us
For questions, concerns, or to exercise your rights:
Email: help@bravidentus.com
Address: UNIT 917B 9/F TOWER A NEW MANDARIN PLAZA NO.14 SCIENCE MUSEUM ROAD TSIMSHATSUI KL
If you are not satisfied with our response, contact your data protection authority (e.g., ICO UK Complaints).