Bravident Warranty Policy
Bravident stands behind the quality of our gear. If your product fails due to a defect in materials or workmanship, we’ll make it right.
Coverage
• Dog harnesses, leashes, collars (rope breakage, hardware failure)
• Dog outerwear (zippers, snaps, seam defects)
• Human outdoor accessories (e.g., zippers, buckles on waist bags)
Warranty Period
• 6-month limited warranty from the date of purchase
• 1-year warranty for core gear (harnesses & leashes)
Not Covered
• Damage from chewing, scratching, or misuse
• Normal wear and tear (fraying, fading, pilling)
• Modifications or damage beyond warranty period
How to Submit a Claim
Send an email to help@bravidentus.com with:
• Order number & proof of purchase
• Photos or videos clearly showing the issue
We’ll review your claim and reply within 5 business days.
Resolution
• Approved claims → Free replacement or equivalent Bravident Gift Card (shipping covered by us)
• Cash refunds are not supported